As you may have guessed by the titles of the last few posts, I have had the pleasure of waiting on hold for support from Giant Faceless Corporations lately. I am so glad I am able to supply personal, timely and appropriate support for my clients so they don’t have to put up with this nonsense.
Archive | November, 2014
Please listen to all the options as our menus have recently changed.
Updating the many plugins I have running the site in the background: WordPress SEO by Yoast, WooDojo, the Woo Canvas theme, the wplicense Creative Commons license plugin, the Google Sitemap and Google Author Links, and more. Stay tuned…
Your call is important to us.
A quick recovery of the blog was functional by noon, and had its appearance restored 99% before the end of the day. I was extremely cautious on this one, as there were some abnormal log entries that indicated the remote possibility that a bad update or malicious software might have corrupted the site. So, rather than patching a potentially corrupted site, I put the site in deep freeze, and built it again from reliable sources. All seems well, so far, and I look forward to digging in and determining the root cause.
Please stay on the line, as calls are answered in the order in which they are received
By Ted Roche on November 20, 2014 in CSS, HTML, JavaScript, LAMP, Linux, OpenSource, Perl, PHP, Technology, Web Development, WordPress
Astute fans may have noticed the site seems to be having a little trouble. Yup. The site became non-responsive the morning of 20-Nov-2014, and the usual actions had little effect. There were few clues in the logs nor diagnostics easily pulled from the software. To get up and running quickly, I did the famous “WordPress 5 minute Install” and restored the essential configuration. I’ll be restoring the usual theme, fonts, plugins and assets (pictures, links, videos, etc.) from backups as time allows.
Thank you for your understanding.